Exciting opportunity for an experienced and driven Collections Coordinator for our very busy, well-established office in Catskill, NY. Catalano, Leifer, Bruno and Russell Family Dentistry is a pillar of the community, and a multi-year winner of Best Dental Office in Greene County on account of our exceptional service and fantastic environment.

In this role, you will be responsible for ensuring the full collections cycle is addressed for the practice and serve as the frontline superstar of its financial operations.

Position Details:

Location - Catalano Leifer Bruno and Russell Family Dentistry, Catskill, NY

Full Time - Mon through Friday 8:00am to 5:00pm

Salary - $22-26 per hour

We value our employees and want to remain competitive in a demanding industry. The following are some benefits we offer to our part time Front Desk Representatives:

• Health Benefits (based on FTE)
• 401K
• Sick Days, Paid holidays

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Collects on outstanding balances from patients by monitoring the 30-60-90 aging report; works in collaboration with the Practice Administrator, the Finance Department and other staff to contact patients for payment.
• Collects on outstanding balances from insurance carriers.
• Collaborates with Practice Administrator to send billing statements to patients on a monthly basis.
• Interacts with patients effectively on billing issues, checking credit and setting up payment plans, and processing refunds to patients as necessary.
• Applies insurance payments for dental work performed to patient ledger as needed
• Verifies patient insurance benefits prior to dental work being performed; accurately communicates to front desk staff, billing, and patients regarding patient insurance coverage.
• Responsible for all pre-authorizations and follow up on same.
• Creates and maintains accurate and up-to-date insurance profiles for each patient indicating the financial responsibility of the patient and the financial responsibility of the insurance company.
• Follows up on unpaid claims with insurance carriers to collect on balances for dental work owed by the carrier.
• Serves as a liaison between insurance carriers, staff, and patients to resolve any disputes/concerns and maintains a positive working relationship; corrects and resubmits claim upon carrier denial.
• Interacts effectively with patients as needed on patient billing questions.
• Corrects inaccuracies in fee schedules to ensure proper charges for all procedures.

NON-ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Performs all other duties as assigned

SUPERVISORY RESPONSIBILITIES: None

JOB QUALIFICATIONS (INCL. LICENSE REQUIREMENTS):

• High school diploma or equivalent
• Proficiency in Microsoft Office applications, especially in Outlook, Excel, and Word
• Experience in business functions of a dental or medical practice preferred; ability to work independently a must

Please apply via this posting or via our website, www.brookbeamdental.com. We look forward to hearing from you soon.