Are you an organized and detail-oriented professional looking to join a dynamic team in Catskill's bustling dental community? Our thriving dental practice is currently seeking a Dental Insurance and Collections Coordinator to play a pivotal role in managing insurance claims and patient billing processes. As the liaison between our practice and insurance providers, as well as patients, you'll ensure smooth transactions and timely collections, contributing to the seamless operation of our office. If you're passionate about ensuring patients receive the care they need while maintaining efficient financial processes, we want to hear from you!

Position Details:

Location - Catalano Leifer Bruno & Russell Family Dentistry

Address - 11 Boulevard Ave, Catskill, NY 12414

Full-Time - Monday through Friday 8am to 5pm

Salary - $20 - $23/hr

Experience working on dental insurance and collections required.

We value our employees and want to remain competitive in a demanding industry. The following are some benefits we offer to our full time insurance coordinators

• Health Benefits
• 401K
• Sick days, paid holidays, PTO

As an Insurance/Collections Coordinator, you will be providing essential administrative support to the office including but not limited to:

• Collecting on outstanding balances from patients by monitoring the 30-60-90 aging report; works in collaboration with the Practice Administrator, the Finance Department and other staff to contact patients for payment.
• Collecting on outstanding balances from insurance carriers.
• Collaborating with Practice Administrator to send billing statements to patients on a monthly basis.
• Interacting with patients effectively on billing issues, checking credit and setting up payment plans, and processing refunds to patients as necessary.
• Applies insurance payments for dental work performed to patient ledger.
• Verifies patient insurance benefits prior to dental work being performed; accurately communicates to front desk staff, billing, and patients regarding patient insurance coverage.
• Creates and maintains accurate and up-to-date insurance profiles for each patient indicating the financial responsibility of the patient and the financial responsibility of the insurance company.
• Follows up on unpaid claims with insurance carriers to collect on balances for dental work owed by the carrier.
• Serves as a liaison between insurance carriers, staff, and patients to resolve any disputes/concerns and maintains a positive working relationship; corrects and resubmits claim upon carrier denial.
• Interacts effectively with patients as needed on patient billing questions.
• Works with insurance carriers and others to ensure dentists attain and maintain proper practice credentials.